That words and norms around language are constantly in transition can cause confusion and discomfort to those accustomed to these words; this is also true within museums. But society changes, and language changes with it. Our objects may be timeless, but the ways we speak about them are not. But precisely which words are these? And, more importantly, why are particular words understood as derogatory or offensive, and by whom?
These questions, as we have experienced in our museum practice, often don’t have easy answers. Therefore, we felt that we needed to offer our exhibition makers, curators, marketers and educators more guidance on word use. So we produced a list of words, an explanation of why a particular word is considered sensitive or contested, and alternative terms that may be used in our museum practice.